Returns & Exchanges

At Summer Accents, we stand behind our products. There are times when items are damaged in shipping, or simply do not work properly. This rarely happens, as our umbrellas go through a number of tests throughout the manufacturing process. If you your order arrives damaged, or you feel the umbrella is not working properly please contact us BEFORE you ship anything back to us as our Repair Department is not located at our office location.

Please go to our Customer Service page and fill out our form. A Summer Accents representative will contact you to advise you of the best way to proceed.

Our standard return policy:

30 days from the date of purchase.

There is a 35% restocking fee on all products.

We're sorry, shipping charges cannot be refunded unless the return is a result of our error.

2014 Summer Accents
Avon Lake Ohio 44012